Requesting Message Receipts

When you request a message receipt, notification will be delivered to your Inbox that a message you have sent has been successfully delivered. In addition, you can also request to be notified when the message is actually opened and read by the recipient.

To request message receipts from Outlook Web Access:

1. When composing your message, on the toolbar, click Options.  
2. To be notified when your message is opened by the recipient, select the Tell me when this message has been read check box.
3. To be notified when your message is delivered, select the Tell me when this message has been delivered check box.

Note  You can select one or both of these check boxes.

4. When you have sent a message that contains a receipt request, you will receive one or both of the following in your Inbox, depending on your selections:

   • Delivered: <subject>, where <subject> is the subject of the message you sent. To see the date and time that the recipient received the message, double-click the receipt.
   • Read: <subject>, where <subject> is the subject of the message in question. To see the date and time that the recipient opened the message, double-click the receipt.