Outlook Web Access Overview
With Microsoft Outlook Web Access you can use a Web browser to work with data stored on a remote Microsoft Exchange Server computer. The browser can run on any Unix, Macintosh, or Microsoft Windows-based computer, and can provide Web-based access to public folders and your organization's Address Book. You can also access your personal mailbox to read e-mail, send messages, organize contacts, and schedule appointments.
Click on a topic to the left to see Help for that area. Scroll down for information on configuring the language settings of your Internet Explorer browser, and for information about common error messages your browser may display while you work with Outlook Web Access.
In Microsoft Exchange 2000 Server, Outlook Web Access has the capability to send voice and video messages as well. For more information, see
Multimedia.
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Note For information on accessing Outlook Web Access over your intranet or the Internet, see the Microsoft Exchange 2000 Server online documentation, or contact an administrator for more information.
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IMPORTANT After you finish using Outlook Web Access, be sure to close Internet Explorer. If you do not close Internet Explorer, there is no guarantee that your session is closed.
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Languages
Upon installation, Exchange 2000 supports multiple languages. To change the default language of your Microsoft Internet Explorer 5.0 Web browser:
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In Internet Explorer, under the Tools menu, select Internet Options, and then click Languages.
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If necessary, to add a language to the list of available languages, in Language Preference, click Add. If you are unsure about support for your language, contact an administrator about extended language support.
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To move a language to the top of the list, select the lanaguage, and then click Move Up.
Common Error Messages
Outlook Web Access uses Hyper-Text Transfer Protocol (HTTP) to display Exchange mailbox information in a Web browser. The following are some explanations for common HTTP error messages that may occur while using Outlook Web Access:
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Error
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Description
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400 Bad Request
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A request from your browser, such as to open a folder or view a message, was incorrect. This can happen if the connection with your Exchange server was interrupted. Try the request again.
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401 Unauthorized
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You do not have adequate permission to access a particular item or folder. The owner or administrator of the item or folder must grant your account the appropriate permission. Contact an administrator for more information. You may also see this error message if you typed your password incorrectly.
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403 Forbidden
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You are not allowed to perform this action. Contact an administrator if you think it is an action you should be allowed to perform.
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404 Not Found
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The item or folder you are trying to access has been moved or deleted. Refresh your browser by clicking the Check for New Messages button on the main toolbar. You may also see this message if you are trying to access a folder for which you don't have sufficient permission to view.
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500 Server Error
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There has been a failure in the Internet Information Services (IIS) on your Exchange server. Contact an administrator immediately.
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500 Internal Server Error
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Your Exchange server was unable to process your request. This can be due to a number of server configurations. Contact an administrator.
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502 Bad Gateway
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Attempting to copy items between servers, or between private and public folders, is not allowed.
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503 Service Unavailable
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The Exchange components necessary for Outlook Web Access are not running on the server you have connected to. Contact your administrator for an updated Web address.
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